Reference

Your Privacy Choices at alambet

One clear Privacy Policy covers your account profile, wallet checks, device sign-ins, and lobby activity, including DANA, OVO, GoPay and QRIS data context.

DANA, OVO, GoPay, QRISAccount > SecurityCookie choicesWIB support hours

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Know What We Collect and Why

alambet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear account handling starts before you join: we collect the data needed to create your profile, keep wallet records tied to DANA, OVO, GoPay or QRIS, check sign-ins, answer support requests, and record actions required for security. We may also process device type, browser, IP region,

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cookie choices, game session logs, and verification files when you request a withdrawal or account update. We use this data to run your account, reduce duplicate access, respond to disputes, keep transaction records, and meet legal or service duties. Access and eligibility depends on local law,
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and we may restrict some account actions where local law permits. We do not sell your personal data. When third-party processors help with payments, analytics, hosting, or support tooling, we share only what they need for that task and expect them to handle it under contract.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Reach Us About Your Data

Fast privacy help matters when your wallet, device, or account details need checking.

DATA CARE

Control Your Account Privacy Settings

Your privacy controls are built into the account flow, not hidden away. From Account > Profile you can update contact details; from Account > Security you can check active sessions and reset…

Account profile data

We store your registered name, phone number, email if added, and login details so the account can be identified. You can request corrections through Account > Profile or a Help ticket.

Device session checks

Account > Security shows active sign-ins and helps you remove a device you do not recognise. We use device and IP region signals to flag unusual access before wallet actions continue.

Payment data handling

DANA, OVO, GoPay, and QRIS records are used to match deposits, withdrawals, refunds, and disputes. We keep masked wallet references and transaction status, not your full payment credential.

Cookie choices

Cookies keep you signed in, remember language and security choices, and help us measure page errors. You can adjust non-essential cookies from the cookie panel without closing your account.

Lobby activity records

When you open Super Sic Bo, Big Bass Bonanza, Fish Hunter, or Boxing Betting, session records help settle game history and support disputes. These logs are tied to your account, not public profiles.

Retention and deletion

Some records can be corrected or removed after review; others must stay for wallet, security, or legal reasons. Send the exact request, and we will explain what can change and what must remain.

Privacy Questions Before You Join

Before you open an account, you should know how your data moves through the lobby, wallet, and support queue. These answers cover the privacy questions we receive most often: what we collect, how payment details are handled, where cookies fit, and how you can ask for changes. For anything tied to a specific transaction or sign-in, contact us with dates, device details, and the payment rail involved.

We collect the details needed to identify your account, such as name, phone number, login credentials, device signals, and wallet context. If you later verify a withdrawal, we may request added files for that specific check.

We use local payment data to match deposits, process withdrawals, investigate disputes, and prevent duplicate wallet use. Our records focus on transaction status, masked wallet references, time stamps, and account matching rather than full payment credentials.

Yes, open Account > Profile for editable details such as contact fields. If a locked field needs correction, send a Help ticket with the account step, the correct value, and any requested verification support.

Session records connect account activity with outcomes in rooms such as Super Sic Bo, Crash Games, Bingo, and Fish Hunter. We use them for game history, dispute checks, security review, and wallet settlement support.

Cookies keep your session active, remember basic preferences, and help us spot page errors on mobile browsers. You can adjust non-essential cookies in the cookie panel, while security cookies remain needed for account access.

Send a request through Help > Contact Support and include your registered phone number, the record you want changed, and why it should be updated or removed. Some wallet or security records may need to remain.

Go to Account > Security, remove unknown sessions, and contact live chat from 09:00 to 23:00 WIB. Share the device type, sign-in time, and any recent DANA, OVO, GoPay, or QRIS activity.

Your Privacy Choices at alambet

Reach Us About Your Data

Control Your Account Privacy Settings

Account profile data

Device session checks

Payment data handling

Cookie choices

Lobby activity records

Retention and deletion

Privacy Questions Before You Join

01 What personal data does alambet collect when I open an account?

02 How is my DANA, OVO, GoPay, or QRIS data used?

03 Can I change the data on my account profile?

04 Why does the Privacy Policy mention game session records?

05 How do cookies affect my privacy on mobile?

06 How do I ask for deletion or correction of my data?

07 Who can I contact if my account was accessed from another device?

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